The womens toliet had pubic hair, urine dripping off the seat, and a urine soaked floor. The problem is I was to receive a new card.
Old Navy Card services customer care is a joke. I wanted to pay my bill online, but their site was down. I was forced to process my payment through their automated system to assure it was made on time. I store all of my payment confirmation emails for my records.
I did not receive an option for this standard email via their automated system. I called their customer care back to ask for an email for my records and was hung up on while holding. I called back a second time and was told I can not have an email.
My email is on file, it was confirmed with me. And they offered to read me my confirmation number. I asked again for them to use the email on file and email me my conformation to keep with all the others. Was still told no. I then escalated to a supervisor named Pete Mitchell who would not provide me with an email either. I asked if his supervisor was available and he told me no and to try to call back during normal business hours and he STILL continued to offer to read me an conformation number.
I asked for the corporate number and was told there is not one. I conceded to take it and he provided me a PO box. I asked for the physical address for corporate and was told he does not have one. All I needed was an email. Now I am a livid and highly dissatisfied customer. The least helpful any business has ever been. I am beyond disgusted with the restroom in this facility. They have always been dirty but tonight was worse.
The womens toliet had pubic hair, urine dripping off the seat, and a urine soaked floor. So then i try to wash the filth from my hands and the water does not work. I sent my child to the mens restroom to wash up and it was just as deplorable. It even had feces smeared on the toliet, soaked floor again and the smell was awful. I had footprints of urine into the hallway and I didnt even want to put my shoes in my vehichle. I was at one of the Old Navy locations in la crosse wisconsin a couple of weeks ago when i came acrssed the worst customer service ever.
I understand that in most places, it is policy if not policy, then frowned upon to set your personal life differneces aside when you are at your work place. She does however go to my school.
But besides that i have no spoken a word to her other than this day. As im struggling to find a style of jeans that i was planning to buy, i go to the next step and ask a floor associate. I walk to the girl and excuse myself then proceed to ask if she could show me where they would be.
She merely aknowledges me followed by a rude and abrupt comment. I wont leave it listed on this as i dont think corporate would appreciate it up for the world to see. The bottom line is, YES i saw she was working on a project. Tell me if im wrong but part of employees job is to direct the customer to help them find what they are looking for.
She made it clear that what she was doing was more important than anything i could have been looking for. I really have no idea but if i had to guess id say i wasnt the only customer she had treated like this. I would like to hear back from some body as soon as possible to onow what action will be taken as i know corporate and myself are not okay with this. Last time i go to old navy since that was the closest one by me.
I was in the changing room at your Mays Landing NJ store Hamilton Twnshp after trying on several items I was getting dressed and looking in the mirror I could plainly see a camera. I immediately felt ill came out of the room and a woman was waiting to come in and she took one look at me and asked if I was ok.
I was crying so she got a worker who was standing close by and when she came I went to show her and she said right away oh the camera I can assure you its not facing your dressing room!! I left the store hysterical and phoned my husband who told me to call the police asap and to go back in and take pictures which I did. The police came a report was done the employee would let me see the film just the officer after several phone calls and a lot of persuading from the officer and myself I was allowed to view tapes.
I did not see anything in my dressing room it was aimed down the hallway but could very easily be turned. The employee even said they have spoken to corporate several times.
I am not finished with this I expect to hear back from someone. I bought a pair of Bermuda shorts probably 3 maybe 4 years ago and wish that they would bring them back because I love the style and fit! I was able to buy 2 pairs and I baby them, wash them and hang to dry! They are denim, loose fitting above the knees and fit slightly below belly button, Very comfortable.
I check every year to see if this could be the year! They must of sold well because I had a hard time finding them in my size. I have 3 charges that I got credits on my charge card due to items not received. I contacted Old Navy when the 3 packages were not received and I was told to go directly through my bank. I did do just that. The credits were given back.
I guess then citi-prepaid got further information from Old Navy showing the orders placed. I do not dispute placing the orders. Now the charges that were once credited have been rebilled and I am being told by my card holder to contact Old Navy directly to make the credits happen this time. You will see that I have placed orders since but now I have everything shipped to my place of employment and with signature required so I am assured the packages are now received. I reported them to the BBB.
The bottom line is , I spend a lot of money in Old Navy. I went out of my way to go to the store on Black Friday to get a price adjustment. The money I would have saved would have been spent there anyway. There are plenty of others stores where I can shop for my kids. You just lost a loyal customer. I have been to this store many times and never had any complaints. My dissappointment had nothing to do with the employees or store in general, but with the return policy.
Now while I understand the reasoning behind the policy, I would like to add that there should be room for adjustments. I tried to exchange some sweat pants I had purchased for my son 10 days prior because yes after they were washed they fit him shorter in the legs. I was pretty surprised since I have been an Old Navy customer for at least the last 17 years. I left with my sons short pants and nothing more.
I would request you to reconsider the return policy to include store credit or an even exchange within 30 days of purchase as long as you have a receipt. I look forward to a response. Thank you, Lena Decker. Every year our spiritual organization makes packages of gloves, socks, and scarves to distribute to a local shelter that we support each month. We were wondering whether we could procure scarves directly from the warehouses.
Our goal each year is about packages. Hi my name is Anna Johnson I am 27 years old from a little town called Russellville Kentucky and the reason I am emailing you is because me and my sister have started our own business and we would like sponsors what we do is take pictures that she has taken of nature or some friends of ours had drawn and we put them on our site and people order t-shirts, pictures, pillow cases basically whatever they want and we put either their names on them or sayings and we would like it if you would sponsor us.
I would like to know if Old Navy can donate over stock school age clothing that can be donated to a charity for back to school kids who qualify for free or reduced lunch. Is there a process to how to go about doing this? I live in Lynnwood, Washington if that makes a difference. In the early s, Target Corporation looked to establish a new division, branded as a less expensive version of Gap called Everyday Hero;  Millard Drexler responded by opening Gap Warehouse in existing Gap outlet locations in Old Navy had campy television ads featuring Morgan Fairchild and its mascot, Magic the dog.
In , Old Navy began its international expansion with the opening of 12 stores in Ontario, Canada. The brand also experimented, opening a coffee shop inside one location in San Francisco in December ,  and opening an Old Navy Kids location in Littleton, Colorado , in April In addition to a new logo, several locations were built or remodeled to reflect the "New Old Navy. Unlike the traditional industrial warehouse style most Old Navy locations possess, the new stores were boutique in nature, featuring green building materials, rock gardens, large murals, and posters, as well as many mirrored and silver accents.
Also, advertisements began to be created in-house, and substituted the original kitschy and humorous feel for a high fashion and feminine directive. It targets Old Navy's target customer the fictional "Jenny", a married mother of at least one child and features better lighting, vibrant colors, layouts that make shopping easier, quick-change stations, and a more efficient cash wrap design.
By July 12, , one third of the company's North American locations had adopted the redesign. Larsson instituted a number of changes, including hiring designers away from Coach , Nike , Reebok , and North Face to design exclusive Old Navy clothing. On October 26, , Old Navy opened a brand new flagship store in Times Square, alongside a brand new Gap flagship store which opened on the same day. The store is significant in that it caters to New York City crowds with extended store hours and a much larger store than the average Old Navy location.
Old Navy is known for their signature denim wall of styles that never change. The styles are super skinny, skinny, original, and boot-cut, and are available in four different washes.
Most stores are separated into seven different divisions: From Wikipedia, the free encyclopedia. The neutrality of this section is disputed. Relevant discussion may be found on the talk page.
Find a store location near you and don't miss out on Old Navy sale and promo events! Skip to top navigation Skip to shopping bag Skip to main content Skip to footer links Shop Our Sister Brands: Gap Old Navy Banana Republic Athleta. Complete List of Old Navy Locations This is a complete list of all Old Navy clothing store locations, along with their geographic coordinates. Old Navy is an American brand of clothing and chain of stores owned by Gap, Inc. Old Navy's target market largely consists of . Old Navy store hours, phone number and map for the W 34TH ST location at W 34TH ST, NEW YORK, NY Shop Old Navy at W 34th St, New York, NY. Map. Store Results Print this page. W 34TH ST. W 34TH ST.